It was my brother’s birthday today (Happy Birthday Justin!). Naturally, he wanted to buy an iPhone.
Although my Dad probably feels like my li’l bro is frivolous in his technological purchases, he does take time to research them. He went into the Telstra shop on two different occasions to ask the price of an iPhone outright. He also called Telstra to make sure his GSM SIM card would work in the iPhone 3G until he wanted to upgrade to a NextG SIM.
So, he gathered his money together and went to the Telstra shop, where they fetched an iPhone and faffed around for a while. They told us that it was taking a while because they couldn’t find the form that is required to sell an iPhone outright; apparently Telstra changed the website and the link to the form didn’t work anymore (reassuring for a telecommunications company don’t you think?).
We went to a movie (Burn After Reading, not nearly as funny as the trailer, don’t even bother) and came back about two and a half hours later. They still hadn’t found the form (surely it would only take one phone call and an email?!), so instead we asked for the price to be written down, which we would then take to JB Hifi for a price match. The price was $762.30. Not the $726 that Justin had been told on two separate occasions, which apparently is the staff price.
So, we went to JB Hifi, told the mobile phone girlie the story of Telstra’s incompetence and she happened to be on the phone to a manager who said Justin could have the phone for $726! They didn’t have to wait for a form, or spend time being snarky about Justin’s requests. They were friendly and just did it.
It’s not new news, but further evidence that JB Hifi is cool and Telstra bites.
So far the GSM SIM card isn’t working… not sure whose fault that is yet.